1. Return are accepted within 5 business days (for local) and 10 business days (for international) after receiving the order from our official website 

2. Item must be unworn, unaltered and unwashed. 

3. Item should be return with original packaging and tagging. If we include free gift, you need to return it as well.

4. Exchanges only applicable for defective and damage .Exchange for sizes and colour will be made by our tolerance. We do not provide refund .Pre order and instalment are not eligible for refund and return.

5. RUMAH HARTIQA reserves the right to deny the return if product(s) does not meet the above requirements.